We own a flat in a Viennese building. When our roof needed repairs, we did what most owners do: we trusted our Hausverwaltung. The work was done, and our monthly charges went up to pay for it. A year later, the roof leaked again. So we went through the paperwork. The Hausverwaltung had given the job to a company it owns, at an above-market price and with a poor result. We asked a lawyer for help, but the fees were more than we could pay alone.
So we built the tool we wish we’d had: one that keeps every document, deadline and cost in one place, so owners can ask the right questions before the bill arrives. It works like insurance against costly mistakes, at a fraction of the cost. We called it FlatWatch.
We’re not lawyers. We ask for the documents the law says you’re owed, and keep the record of what comes back.